Step Change

  • Debt Advice
  • Hardship payment
  • Maximise income

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We offer free debt advice that is based on a comprehensive assessment of your situation. We’ll then provide practical help and support for however long it’s needed. You can get debt advice from us online or over the phone. Either way we’ll follow a simple, three-step process to deal with your debt: 1. We’ll help you work out your budget, income and debts 2. We’ll use this information to find a solution to your debt that suits your situation 3. We’ll set up your debt solution, and offer support however long it’s needed

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Contact Information

Opening Times

Phone line: Monday to Friday 8am to 8pm and Saturday 8am to 4pm

Preferred contact method: Phone / Online